Effective Date: 14 April 2026
Last Updated: 14 April 2026

This Pre-Contract Information Form has been prepared by AVHOS Legal Automation Systems to ensure that the PURCHASER is informed in a clear, comprehensible manner and via a durable medium prior to the conclusion of a contract regarding digital subscription services provided remotely.

This form is a standard information template. During the purchase process, a finalised form containing information specific to you will be displayed electronically and presented to you for approval.

The BUYER acknowledges that they have read and understood this form, that they will be liable for payment upon confirming the order, that the service is of a digital nature, and that they have entered into the relevant distance selling contract following this information.

ARTICLE 1 – PARTIES

1.1. SELLER / SUPPLIER DETAILS

Company Name: AVHOS Legal Automation Systems
Email: info@avhos.com
Address: Kartaltepe Mah. 1. Malazgirt Cad. No:6/2 Küçükçekmece/İstanbul
Telephone: 0850 885 08 44
Website: www.avhos.com

1.2. BUYER / SUBSCRIBER INFORMATION

First Name, Surname / Title: [First Name, Surname / Title]
Address: [Address]
Telephone: [Telephone]
Email: [Email]

ARTICLE 2 – BASIC CHARACTERISTICS OF THE SERVICE

The service covered by this Agreement is the AVHOS Digital Subscription Service, developed by AVHOS and provided via the www.avhos.com website and/or associated digital platforms.

The service is an AI-powered digital legal automation platform and a SaaS (Software as a Service) offering. Depending on the selected subscription package and technical infrastructure, all or part of the following modules and features may be provided:

case file management,
AI-powered case file analysis and assistant,
automatic drafting of petition templates,
case law and legislation search,
secure document storage,
team collaboration / workspace structure,
legal automation, task and process management,
Integration with UYAP or similar external systems,
user limits, module scope, quotas and usage rights varying according to the selected package.

The service’s key features are as follows:

Access to the AVHOS software is provided via the internet using a user account.
The service does not involve physical delivery; it is provided electronically.
The service period is limited to monthly, annual, or campaign/special offer periods, depending on the selected subscription plan.
The scope of the package, terms of use, technical requirements and limitations are further specified on the website and in the relevant contracts.
Artificial intelligence outputs are of a draft and auxiliary nature; they require review by a lawyer or the user before being used in courts, before official authorities, or in legal proceedings.
It is the user’s responsibility to ensure that personal data contained in the information, documents and content uploaded to the platform is masked or anonymised in accordance with the relevant terms of use and the Personal Data Protection Law (KVKK).

THE CUSTOMER acknowledges that they have reviewed the scope, terms of use, technical limitations and pricing information of the selected package prior to placing the order and have proceeded with the purchase accordingly.

ARTICLE 3 – SUBSCRIPTION PERIOD, RENEWAL AND CANCELLATION

The subscription period may be as follows, depending on the BUYER’s choice:

Monthly Subscription: 1 month
Annual Subscription: 12 months
Other Packages: May be determined according to campaign or special plan terms

Automatic renewal is only:

the automatic renewal option is clearly displayed on the payment screen,
the renewal conditions are specified separately,
and the BUYER has given explicit consent to this option

If consent for automatic renewal has been given, the subscription may be automatically renewed for the selected period unless cancelled prior to the renewal date, and the fee for the new period may be automatically charged via the registered payment method.

The Subscriber may cancel their subscription at any time:

via the platform dashboard,
by notifying info@avhos.com,
or via other cancellation methods provided by AVHOS

Unless otherwise required by mandatory legislation, cancellation takes effect at the end of the current subscription period. The Subscriber may continue to use the service until the end of the current period. No payment will be collected for the new period. As a general rule, no partial refund will be made for unused days; provisions of mandatory legislation remain reserved.

ARTICLE 4 – SERVICE FEE, TAXES, PAYMENT METHOD AND PAYMENT OBLIGATION

The total sales price of the service, including taxes, is the amount displayed on the payment screen viewed by the BUYER prior to order confirmation.

Service Fee: [Total Amount Including Taxes According to the Selected Package]
Subscription Period: [Monthly / Annual / Other]
Payment Method: Credit Card / Debit Card / Bank Transfer / EFT / [Other]
Delivery / Performance Costs: None. As the service is provided electronically, there are no physical delivery costs.

Current subscription prices are displayed on the payment screen and/or the relevant pricing page. The prices quoted include VAT. Other legal financial obligations arising from legislation may be applied in accordance with current regulations.

By confirming the order, the CUSTOMER acknowledges that they have entered into a payment obligation; they are obliged to pay the total amount for the selected service and, where applicable, any related taxes, commissions and statutory deductions.

Examples of payment methods may include:

credit card / debit card (SSL-secured),
bank transfer / EFT [where available for certain packages],
other electronic payment methods [if available].

Prices, promotions and commitments are valid for the period specified on the relevant payment page or in the terms of the promotion. Unless a different period is explicitly stated, prices may remain valid until updated.

The e-Archive or e-Invoice issued following payment may be sent to your registered email address or made available via your user account.

ARTICLE 5 – METHOD OF PERFORMANCE, ACCESS TO THE SERVICE AND START DATE

The service is a digital service provided electronically. No physical delivery is made.

Following the confirmation of payment in the system, the user account, activation details, username, password and/or access link required for the BUYER’s access to the system will be sent to the email address provided by the BUYER, the user dashboard or the in-system notification area.

Access to the Service is generally provided immediately (instantly) or within a reasonable timeframe. Technical reasons, security verification, scheduled maintenance, maintenance work, high traffic, third-party infrastructure delays or force majeure may affect the time taken to access the Service.

The service is delivered digitally. Access is provided via the internet using a username and password.

To use the service, the RECIPIENT must:

internet access,
a suitable device,
up-to-date software,
a web browser,
an operating system,
sufficient technical infrastructure

Technical support may be provided via the email address info@avhos.com and, where available, through in-platform support channels during the subscription period.

ARTICLE 6 – PRELIMINARY INFORMATION REGARDING DATA STORAGE, BACKUP AND USER OBLIGATIONS

AVHOS takes care to implement reasonable technical and administrative security measures on its own systems within the scope of service provision. However, all files, information, documents, data, records and other content created or uploaded by the CUSTOMER on the platform must also be regularly backed up in an independent environment.

The AVHOS system is not the sole or primary backup environment for the user.

The CUSTOMER is obliged to maintain up-to-date and external backups of all data and documents uploaded to or created on the system. AVHOS shall not be held liable for any data loss, document loss, loss of access, loss of business, loss of profit, third-party claims or any other consequential damages arising from the BUYER’s failure to fulfil their own backup obligations, unless there is wilful misconduct or gross negligence on the part of AVHOS.

This notice does not relieve the SELLER of its mandatory obligations arising from applicable legislation.

ARTICLE 7 – RIGHT OF WITHDRAWAL

In distance contracts, the BUYER, acting as a consumer, generally has the right to withdraw from the contract within 14 (fourteen) days from the date the contract is concluded, without giving any reason and without paying a penalty.

Important Exception

With regard to digital services, certain exceptions may apply under the relevant legislation. In particular, services performed immediately via electronic means or specific digital content/digital services where performance has commenced with the Buyer’s express consent may fall outside the scope of the right of withdrawal.

As the AVHOS service constitutes digital content and a service performed immediately or in advance, the right of withdrawal may not be exercised or may cease if the performance of the service commences with the BUYER’s explicit consent before the withdrawal period expires.

In particular, the right of withdrawal may not be exercised or statutory exceptions may apply in the following cases:

situations relating to services performed immediately via electronic means,
the activation of system access with the BUYER’s explicit consent,
the creation of a user account,
the granting of usage rights,
activation of the username/password,
the actual commencement of use of the service,
other exceptions to the right of withdrawal as set out in the relevant legislation.

By completing the payment process and giving explicit consent for the service to commence immediately, the BUYER:

confirms that they have explicitly consented to the immediate commencement of the service,
has been informed that the right of withdrawal may fall within the scope of exceptions under the legislation

accepts.

Where the right of withdrawal is applicable, it is sufficient to notify the SELLER in writing or via a durable medium before the expiry of the 14-day period.

Notice of Withdrawal Contact Details:
Email: info@avhos.com
Address: Kartaltepe Mah. 1. Malazgirt Cad. No:6/2 Küçükçekmece/İstanbul
Telephone: 0850 885 08 44

Under company policy, refund requests from users who have not performed any data processing or output operations within the first 24 hours may be considered separately and at the company’s discretion. This assessment may be made not due to a legal obligation, but under company policy.

ARTICLE 8 – COMPLAINTS, APPLICATIONS, CANCELLATIONS AND DISPUTE RESOLUTION

The BUYER may submit any requests, suggestions, complaints or applications regarding the service to the SELLER via the following communication channels:

Email: info@avhos.com
Address: Kartaltepe Mah. 1. Malazgirt Cad. No:6/2 Küçükçekmece/İstanbul
Telephone: 0850 885 08 44

Requests regarding subscription cancellation may also be submitted via the same communication channels or through the user dashboard.

In the event of a dispute, where the BUYER qualifies as a consumer, the Consumer Arbitration Boards are competent within the monetary limits announced annually by the Ministry of Trade; in cases exceeding these limits, the Consumer Courts are competent. This is subject to cases where recourse to mediation is a prerequisite for litigation.

For users who are not consumers, the jurisdiction clauses in the relevant contracts shall apply.

ARTICLE 9 – RELEVANT DOCUMENTS

It is recommended that you also review the following documents prior to the purchase:

Distance Selling Contract
Terms of Use / User Agreement
Data Protection Information Notice
Privacy Policy
Cookie Policy
Right of Withdrawal, Refund, Delivery and Returns Policy

These documents may serve as supplementary provisions regarding the scope of the service relationship and the rights and obligations of the parties.

ARTICLE 10 – ACCEPTANCE OF THE PRE-CONTRACTUAL INFORMATION AND DECLARATION OF CONSENT

THE BUYER hereby confirms that they have read, understood, viewed electronically, and saved all the matters set out in this Pre-Contractual Information Form prior to the conclusion of the contract, and in particular, prior to confirming the order;

the essential characteristics of the service,
the total sales price,
the fact that they will be subject to a payment obligation,
the subscription period,
any automatic renewal conditions,
the right of withdrawal and its exceptions,
the manner of service provision,
the obligation to back up data,
the procedures for making applications and complaints

and confirms that they have read, understood and accepted this information and have approved the distance contract following this notification.